Need help? Call Us

1-214-501-2181

Operating Hours

Monday-Friday 10:00 AM - 4:00 PM

Hope Restored Missions is a nonprofit Resource Center and outreach organization helping people facing life crises access basic needs, guidance, care, and community support.

Call Us

1 (214) 501-2181

Address

1947 Ave K
Suite B100
Plano, Texas 75074
United States

Operating Hours

Mon–Fri: 10 AM–4 PM
Sat–Sun: Closed

Call Us

1 (214) 501-2181

Address

1947 Ave K
Suite B100
Plano, Texas 75074
United States

Operating Hours

Mon–Fri: 10 AM–4 PM
Sat–Sun: Closed

Home/Privacy Policy

Privacy Policy

Last Updated: 07/07/2026

Important Emergency Notice: This website is not monitored for emergencies. Do not use this website, website forms, email, donation notes, or contact forms to request emergency help. If you are experiencing a medical emergency, safety emergency, threat of harm, domestic violence situation, mental health crisis, or any other urgent danger, call 911 or contact the appropriate emergency or crisis service in your area immediately. If you are in the United States and need mental health or suicide crisis support, you may call or text 988 or visit the 988 Suicide & Crisis Lifeline.

Hope Restored Missions respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a form, sign up for email updates, make a donation, or interact with third-party tools connected to our website.

This Privacy Policy applies to the website located at:

https://hoperestoredmissions.org

Hope Restored Missions
1947 K Ave #B100
Plano, TX 75074
United States

For privacy-related questions or requests, please contact us at:

admin@hoperestoredmissions.org


1. Who Controls Your Information

Hope Restored Missions is the organization responsible for the personal information collected through this website. This means Hope Restored Missions is the data controller for personal information submitted through this website, unless a third-party service states otherwise in its own privacy policy.

Some services connected to this website, such as donation platforms, payment processors, email newsletter platforms, analytics tools, maps, videos, and wishlist platforms, may collect and process information according to their own privacy policies.

2. Information We Collect

We may collect personal information that you choose to share with us through our website, including:

  • Your name
  • Email address
  • Phone number
  • Mailing address
  • Organization or company name
  • Donation-related information
  • Sponsor request information
  • General inquiry details
  • Newsletter signup information
  • Any other information you choose to submit through a website form

We may collect information through website forms such as:

  • E-newsletter signup forms
  • Donation forms
  • Sponsor request forms
  • General contact forms

Please do not submit sensitive personal information through our website forms. This includes medical information, housing crisis details, domestic violence details, Social Security numbers, financial hardship details, immigration details, or other highly personal information. Our website forms are intended for general inquiries, newsletter signups, sponsorship interest, and donation-related communication.

3. How We Use Your Information

Hope Restored Missions may use personal information to:

  • Respond to your questions or requests
  • Send email updates if you sign up for our e-newsletter
  • Process, confirm, or follow up about donations
  • Follow up about sponsorship interest
  • Communicate with supporters, donors, sponsors, volunteers, and community members
  • Improve our website and online communication
  • Maintain nonprofit records
  • Comply with legal, accounting, tax, and reporting requirements
  • Protect the security and proper use of our website

We do not sell your personal information.

4. Legal Basis for Processing Personal Information

If you are located in the European Union, European Economic Area, United Kingdom, or another region with similar privacy laws, we process your personal information based on one or more of the following legal bases:

  • Consent: When you sign up for our e-newsletter, submit a form, accept cookies, or choose to share information with us.
  • Legitimate Interests: When we respond to inquiries, improve our website, communicate with supporters, and maintain secure website operations.
  • Contract or Pre-Contractual Steps: When we process donation-related or sponsorship-related requests.
  • Legal Obligations: When we must keep records for tax, accounting, nonprofit reporting, fraud prevention, or other legal requirements.

You may withdraw your consent at any time when consent is the basis for processing your information.

5. Donations and Third-Party Giving Tools

Hope Restored Missions uses third-party tools to process or support donations.

If you donate through the Donate page, your donation may be processed through Bloomerang and its connected payment processors. Payment information may be handled by third-party payment processors and is not fully stored or controlled by Hope Restored Missions.

If you choose to donate through Cash App, your donation is handled by Cash App.

If you choose to donate through Zelle, your donation is handled through your bank or credit union and the Zelle network. Your bank must offer Zelle transfers for this option to work.

If you choose to purchase items from the organization’s Amazon Wishlist, your purchase is handled by Amazon.

These third-party platforms may collect, process, and store personal information according to their own privacy policies and terms. We encourage you to review their privacy policies before using those services.

6. Email Newsletter

If you sign up for our e-newsletter, we may collect your name and email address so we can send updates about Hope Restored Missions, events, giving opportunities, volunteer opportunities, community news, and other organization-related information.

Hope Restored Missions uses Constant Contact for email newsletter services.

You can unsubscribe from email updates at any time by clicking the unsubscribe link included in our email messages or by contacting us at:

admin@hoperestoredmissions.org

7. Website Analytics and Cookies

Our website uses tools such as Google Analytics and Google Search Console to help us understand website traffic, visitor behavior, page performance, and search visibility.

These tools may collect information such as:

  • Pages visited
  • Time spent on the site
  • Browser type
  • Device type
  • General location information
  • Referring websites or search terms
  • Website performance information

Our website may also use cookies or similar technologies to support website functionality, analytics, embedded content, and user experience.

Visitors may manage cookies through their browser settings. If our website displays a cookie consent banner, you may use it to manage your cookie preferences where available.

8. Embedded Content and Third-Party Services

Our website may include embedded content or tools from third-party platforms, including:

  • YouTube videos
  • Google Maps
  • Donation forms
  • Heyzine flipbooks
  • Third-party forms or links
  • External giving platforms

Embedded content from other websites may behave as if you visited those third-party websites directly. These third-party services may collect information, use cookies, track interactions, or connect activity to your account with those services if you are logged in.

Hope Restored Missions does not control the privacy practices of these third-party platforms. Please review their privacy policies for more information.

9. How We Share Information

Hope Restored Missions may share personal information with trusted third parties only when necessary to operate our website, communicate with you, process donations, manage email updates, maintain records, or comply with legal requirements.

These third parties may include:

  • Website hosting providers
  • Email newsletter platforms
  • Donation platforms
  • Payment processors
  • Analytics providers
  • Form tools
  • Technology service providers
  • Professional advisors, such as accountants, attorneys, or compliance consultants
  • Government or legal authorities when required by law

We do not sell your personal information.

10. Data Retention

Hope Restored Missions keeps personal information only as long as needed for services, donations, legal records, nonprofit operations, communication, reporting, and legitimate organizational purposes.

The amount of time we keep information may depend on:

  • The reason the information was collected
  • Legal, tax, accounting, or reporting requirements
  • Donation and financial recordkeeping needs
  • Whether the information is needed to respond to a request
  • Whether a user has asked us to delete or update their information

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it according to our operational and legal needs.

11. International Visitors and Data Transfers

Hope Restored Missions is based in the United States. If you visit our website from outside the United States, including from the European Union, European Economic Area, or United Kingdom, your information may be transferred to, stored in, or processed in the United States.

Privacy laws in the United States may not provide the same level of protection as the laws in your country. By using our website or submitting information to us, you understand that your information may be processed in the United States.

When required, we take reasonable steps to protect personal information transferred internationally.

12. Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information.

If you are located in the European Union, European Economic Area, United Kingdom, or another region with similar privacy laws, your rights may include the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request restriction of processing
  • Object to certain uses of your information
  • Request a copy of your information in a portable format
  • Withdraw consent when we rely on consent to process your information
  • File a complaint with a data protection authority

To make a privacy request, contact us at:

admin@hoperestoredmissions.org

We may need to verify your identity before completing a request.

13. Children’s Privacy

This website is not intended for children under 13. Website forms are intended for adults age 18 and older.

Hope Restored Missions does not knowingly collect personal information from children under 13 through this website. If we learn that a child under 13 has submitted personal information through the website, we will take reasonable steps to delete that information.

If you believe a child has submitted personal information through our website, please contact us at:

admin@hoperestoredmissions.org

14. Security

We take reasonable steps to protect personal information submitted through our website. However, no website, online form, email system, or electronic storage method is completely secure.

Please avoid submitting sensitive personal information through our website forms. If you need help with a private or urgent situation, please contact Hope Restored Missions directly using the contact information provided on the website.

15. Links to Other Websites

Our website may link to third-party websites, including donation platforms, volunteer platforms, social media pages, Amazon Wishlist pages, maps, videos, and partner websites.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review the privacy policies of those websites before submitting personal information.

16. Changes to This Privacy Policy

Hope Restored Missions may update this Privacy Policy from time to time. When we make updates, we will revise the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

Hope Restored Missions
1947 K Ave #B100
Plano, TX 75074
United States

Email: admin@hoperestoredmissions.org

Website: https://hoperestoredmissions.org

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